Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders are made and packed within 3–7 business days. Once shipped, delivery usually takes another 3–5 business days depending on location.
Are your items made to order?
Yes! Each item is created just for you, which helps reduce waste and allows me to offer unique designs in multiple styles and colors.
Do you offer tracking?
Absolutely. You’ll receive tracking information by email as soon as your order ships.
Products & Sizing
What brands do you use?
I use soft, high-quality apparel brands like Comfort Colors, Gildan Softstyle, and similar favorites depending on the item style.
Are the shirts true to size?
Most items are unisex sizing with a relaxed fit. If you prefer an oversized look, size up for extra cozy vibes.
How should I wash my apparel?
Wash inside out in cold water and tumble dry low to keep your designs looking their best.
Returns & Exchanges
Do you accept returns?
Because items are made to order, returns and exchanges aren’t accepted unless your item arrives damaged or incorrect.
What if there’s an issue with my order?
Send me a message within 7 days of delivery and I’ll make it right.
Custom Orders
Do you make custom designs?
Sometimes! Feel free to message me with your idea and I’ll let you know if it’s something I can create.
Can I request a different shirt color?
In many cases, yes! Message me before ordering if you want a color not shown in the listing.
About PixelSaurus Designs
What kind of products do you sell?
Dark humor. Bookish chaos. Cozy sarcasm. Emotionally damaged apparel and accessories for people with excellent taste and questionable coping mechanisms.
Who runs this shop?
Hi, I’m Shannon — the human behind PixelSaurus Designs. I started this business to help support my family while creating something that genuinely felt like me. What began as a creative outlet turned into a full-time passion built around dark humor, cozy chaos, sarcastic thoughts, and designs that make people laugh, relate, and feel seen. Every order means the world to my family, and I’m so grateful you’re here.
Bonus FAQ
Are the emotional support frogs included?
Unfortunately no. Emotionally, spiritually, and aesthetically? Absolutely.
Is this considered therapy?
Legally no. Emotionally… maybe a little.
Why do your designs feel personally targeted?
Because we’re all sharing one collective brain cell and a mild caffeine dependency.
Can I wear this while avoiding responsibilities?
That’s actually the preferred styling method.
Will this shirt fix my life?
Probably not. But it will make you look cooler while spiraling.
Are your products inspired by books, anxiety, and sarcasm?
Yes. Also caffeine, delusion, and the desire to disappear into the woods with fictional characters.
Is “cozy chaos” a lifestyle?
At this point, yes.
What if I want every design?
That sounds like a completely reasonable and emotionally responsible decision.
Do you judge people for rereading the same books 14 times?
Absolutely not. Some stories are emotional support stories.
Are your designs intentionally unhinged?
Carefully and professionally unhinged.
Can I buy this as a gift?
Yes, especially for:
- book lovers
- emotionally exhausted besties
- introverts
- chaos gremlins
- people held together by caffeine and sarcasm
What aesthetic is this?
Somewhere between:
- dark romance
- cottagecore burnout
- emotionally damaged bookstore employee
- “I need a nap but make it aesthetic”